Terms and conditions

Terms and conditions for the supply of goods through the Mirage (https://themiragefashion.com/). These Terms and Conditions shall apply to all contracts entered into by Mirage (“Mirage", "we", "our", or "us"). By placing your order with us, you are accepting these Terms and Conditions. Where you do not accept these Terms and Conditions in full, you do not have permission to access the contents of this website and should cease using it immediately.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms & Conditions"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms & Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

 

 

GENERAL

This Agreement sets forth the terms and conditions that apply to the User's use of the Site. By using this Site, the User agrees to comply with all of the TERMS AND CONDITIONS hereof. The right to use the Site is personal to the User and is not transferable to any other person or entity. The User shall be responsible for protecting the confidentiality of their password(s), if any. The User acknowledges that, although the Internet is often a secure environment, sometimes there are interruptions in service or events that are beyond the control of the Company. The Company shall not be responsible for any data lost while transmitting information on the Internet. While it is the Company's objective to make the Site accessible 24 hours per day, 7 days per week, the Site may be unavailable from time to time for any reason, including, without limitation, routine maintenance. You understand and acknowledge that due to circumstances both within and outside of the control of the Company, access to the Site may be interrupted, suspended or terminated from time to time. The Company shall have the right at any time to change or discontinue any aspect or feature of the Site, including, but not limited to, content, hours of availability and equipment needed for access or use. Further, the Company may discontinue disseminating any portion of information or category of information, which may change or eliminate any transmission method and may change transmission speeds or other signal characteristics.

 

 

MEMBERSHIP ELIGIBILITY

Use of the Site is available only to persons who can form legally binding contracts under the Indian Contract Act of 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872, including minors, un-discharged insolvents, etc., are not eligible to use the Site. If you are a minor, i.e. under the age of 18 years, you shall not register as a member of the Site and shall not sell, purchase or bid for any items on the Site. As a minor, if you wish to purchase or sell an item on the Site, such purchase or sale may be made by your legal guardian or parents who have registered as users of the Site. We reserve the right to terminate your membership and refuse to provide you with access to the Site if it is brought to our notice or if it is discovered that you are under the age of 18 years.

 

 

YOUR ACCOUNT

In consideration of your use of the Site, you represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws as applicable in India. You also agree to provide true, accurate, current and complete information about yourself as prompted by the Site's registration form. If you provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, We have the right to suspend or terminate your account and refuse any current or future use of the Site (or any portion thereof). If you use the Site, you are responsible for maintaining the confidentiality of your account and password, including cases when it is being used by any of your family members, friends or relatives, whether a minor or an adult. You further agree to accept responsibility for all transactions made from your account, and any dispute arising out of any misuse of your account, whether by any family member, friend, relative, any third party or otherwise, shall not be entertained by the Company. Because of this, we strongly recommend that you exit from your account at the end of each session. You agree to notify us immediately of any unauthorised use of your account or any other breach of security. We reserve the right to refuse service, terminate accounts, or remove or edit content at our sole discretion.

Access to and use of password-protected and secure areas of the Site is restricted to authorised users only. Unauthorised individuals attempting to access these areas of the Site may be subject to prosecution.

 

 

YOUR INFORMATION (OR ANY ITEMS LISTED)

"Your Information" is defined as any information you provide to us or other users of the Site in the registration process, in the feedback area, bulletin board, chat service, etc. or through any e-mail feature. You are solely responsible for Your Information, and in accordance with certain features of the Site, we may only act as a passive conduit for the online distribution and publication of Your Information.

The bold text in the following paragraphs is inserted in accordance with the Information Technology (Intermediaries guidelines) Rules 2011. Please note that in accordance with the Information Technology (Intermediaries guidelines) Rules 2011 in case of non-compliance with rules and regulations, Agreement and privacy policy for access or usage of intermediary computer resources, the Intermediary has the right to immediately terminate the access or usage rights of the users to the computer resource of Intermediary and remove non-compliant information.

You shall not host, display, upload, modify, publish, transmit, update or share any information or share/list(s) any information or item that:

1. belongs to another person and to which You do not have any right;
2. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; (c) harm minors in any way;
3. infringes any patent, trademark, copyright or other proprietary rights;
4. violates any law for the time being in force;
5. deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing;
6. impersonate another person;
7. contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
8. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
9. shall not create liability for us or cause us to lose (in whole or in part) the services of our ISPs or other suppliers;

The Site may provide Users with the ability to send email messages to other Users and non-users and to post messages on the Site. We are under no obligation to review any messages, information or content ("Postings") posted on the Site by users and assume no responsibility or liability relating to any such Postings. Notwithstanding the above, We may, from time to time, monitor the Postings on the Site and may decline to accept and/or remove any email or Postings that violate the provisions of this Clause and

Solely to enable us to use the information you supply us with, you agree to grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, and database rights (but no other rights) you have in Your Information, in any media now known or not currently known, with respect to Your Information. We will only use Your Information in accordance with this Agreement and/or our Privacy Policy.

 

 

EQUIPMENT

The User shall be responsible for obtaining and maintaining telephone, computer hardware and other equipment needed for access to and use of the Site and all charges related thereto. The Company shall not be liable for any damages to the User's equipment resulting from the use of the Site.

 

 

LICENSE AND SITE ACCESS

We grant you a limited license to access and make personal use of the Site and the Service. This license does not include any downloading or copying of account information for the benefit of another vendor or any other third party; caching, unauthorised hypertext links to the Site and the framing of any Content available through the Site uploading, posting, or transmitting any content that you do not have a right to make available (such as the intellectual property of another party); uploading, posting, or transmitting any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure; or any use of data mining, robots, or similar data gathering and extraction tools. You may not bypass any measures we use to prevent or restrict access to the Site. Any unauthorised use by you shall terminate the permission or license granted to you by us.

 

 

LINKS

The Site or third parties may provide links to other World Wide Web sites or resources. Because we have no control over such Sites and resources, you acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.

 

 

PRICING INFORMATION IN CASE OF SALE BY US

We strive to provide you with the best prices possible on products and/or services you buy from us. However, We do not guarantee that the price will be the lowest in the city, region or geography. Prices and availability are subject to change without any prior notice. The prices mentioned on the Site are not subject to comparison with the same or similar product(s) and/or service(s) available through any online or offline sale. The pricing is subject to our pricing policy, and the prices shall be determined at our sole discretion.

While we strive to provide accurate product and pricing information, pricing or typographical errors may occur. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, we may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We will have the right to modify the price of the product and contact you for further instructions using the e-mail address or telephone number you provided during the time of registration or cancel the order and notify you of such cancellation. In the event that we accept your order, the same shall be debited from your credit card account. The payment may be processed prior to our dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the amount will be reversed and sent to your credit card account. No refunds shall be applicable on the orders made by the User under the Cash on Delivery ("COD") option.

 

ORDER CANCELLATION

Unless you cancel your order within 24 hours after full payment has been made, as we dispatch the orders within 24 hours, acceptance of your order and completion of the order between you and Mirage will be completed when the goods have been dispatched.

To cancel your order, you must notify us of your decision by email here using the subject heading 'Cancellation' and supply your order number and address. Any returns after the 3 days stated above will be at the discretion of Mirage.

 

 

DEFECTIVE AND DAMAGED ITEMS

All our products are checked before packing. We also pack carefully so that the jewellery does not get damaged while in transit. But in case of very rare instances of items getting damaged in transit, please contact us via email at support@worldofmirage.com or WhatsApp at +91 9998454790 within 24 hours. We will help you resolve any issues as quickly as possible by replacing the item once the faulty item has been returned to us by post. We will dispatch the replacement.

 

 

REFUNDS AND EXCHANGE POLICIES

EXCHANGE POLICY: 

Non-Offer Products

1. We have an exchange policy if informed within 24 hrs of delivery. You can email us at  support@worldofmirage.com withorder no., or you can WhatsApp us at +91- 9998454790.
2. For Exchange, you may return the pair of earrings or necklace to us at 0, Param Terrace, 80 Feet Road, Veraval, Gir Somnath, Gujarat 362265, with intact packing and bubble wrap, along with the invoice.

Offer Products

1. There is no exchange for offered products.

RETURN POLICY: 

Non-Offer Products

1. We have a return policy if the product you receive is damaged and is informed to us within 24 hours of delivery. You can email us at  support@worldofmirage.com with the order no. or can WhatsApp at +91-9998454790
2. We will pick up the products; once we receive the products, we will dispatch the new ones.

Offer Products

1. There is no return policy for the products that are offered.

NOTE: We do not accept any exchanges or returns on HANDMADE products,  SALE products, or INTERNATIONAL orders.

BILLING

The price of our products includes GST (goods and services tax).

 

 

SHIPPING & DELIVERY

Domestic Shipping

1. Shipping is Flat 100/- irrespective of how much amount of products you bought for.
2. We use Delhivery, Dtdc and Speedpost for all domestic pin codes.
3. Orders from all over India are processed within 24 hours. For orders within Gujarat, we deliver in 2 working days and for the rest of India, we deliver in 5-7 working days.
4. You will be notified when your order is out for delivery in your local area.

 

International Shipping 

1. Shipping Charges will be charged after checkout as per the weight of the order.
2. Any Custom Charges to be paid by the customer.
3. We use Delhivery, Aramex and UPS courier service for shipping.
4. Delivery Time: 7-12 working days.
5. During this unprecedented time of weather conditions, shipments could be delayed, but we will try our best to get them delivered on time.

 

 

 

LINKS TO THIRD PARTY SITES

The Website may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of https://themiragefashion.com/, or the Website and https://themiragefashion.com/ are not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site https://themiragefashion.com/ is not responsible for any form of transmission, whatsoever, received by you from any Linked Site. https://themiragefashion.com/ is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by https://themiragefashion.com/ or the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. Users are requested to verify the accuracy of all information on their own before relying on such information.

 

 

INTELLECTUAL PROPERTY

The entire content of this website, including all designs, photographs, logo, copyright, trademarks and other intellectual property rights it contains, including the use of the name Mirage, is the sole property of Mirage. You may store, print and display the content supplied solely for your personal use, and you may draw the attention of others within your organisation to material posted on our site. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website, nor may you use any such content in connection with any business or commercial enterprise. By using this service, you agree that you will not attempt to undermine the integrity of this website.

 

 

CHANGES TO TERMS & CONDITIONS

You can review the most current version of the Terms & Conditions at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms & Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

 

 

AGREEMENT

These terms and conditions set out the entire agreement between you and Mirage with respect to the sale, purchase, and use of the goods. They supersede any previous agreement or understanding in relation to the subject matter hereof. No variation of these terms and conditions is binding on us unless we agree in writing.

 

 

GOVERNING LAW

This Agreement and the Privacy Policy or the documents they incorporate by reference shall be governed and construed in accordance with the laws of India, with exclusive jurisdiction conferred on the courts in New Delhi.

 

 

CONTACT INFORMATION

If you have any questions about these Terms & Conditions, please contact us at support@themiragefashion.com